Privacy Policy
last updated: 01.11.2024
1. Introduction
Leadstreams, operated by edesigns ("we," "us," or "our"), is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Swiss data protection laws (FADP/DSG) and, where applicable, the EU General Data Protection Regulation (GDPR).By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Scope of Services
We collect and process the following types of data during our sales and service activities:
2.1 Information You Provide Directly
– Contact Details: Name, email address, phone number, job title, and company information that you provide through LinkedIn connections, email correspondence, or contact forms.
– Business Communication Data: Any information you voluntarily share during communications, such as preferences, business goals, or service inquiries.
2.2 Information We Collect Automatically– Website Interaction Data: Technical data such as IP addresses, browser type, operating system, and navigation behavior on our website, collected through cookies and analytics tools.
2.3 Information We Collect from Third Parties
As part of our outreach process, we may collect the following data from publicly available sources or trusted third-party providers:
– Professional Contact Information: Business email addresses and other contact information publicly shared on platforms such as LinkedIn, company websites, or directories.
– Enrichment Data: Additional professional details such as job role, industry, and location to better understand your profile and tailor our communications.
3. Sales-Specific Practices
We use Leadstreams.ai for our own sales outreach. Our process includes:
3.1 LinkedIn
– When you accept a LinkedIn connection request, we may enrich your profile with publicly available professional details, including business email addresses.
– If you do not accept the connection, we may send a one-time personal email to the address associated with your public profile to initiate a conversation.
3.2 Personal Emails
All emails are personalized and strictly related to our services. These are not marketing emails, but an invitation to discuss relevant business opportunities.
3.3 Data MinimizationWe only collect the data necessary for professional outreach and lead generation. Personal data unrelated to your business or job role is not processed.
4. How We Use Your Data
We use your personal data for the following purposes:
Service Provision: To deliver and optimize our AI-based sales automation services.
Communication: To respond to inquiries, provide support, and send customized updates.
Professional Outreach: To contact you regarding relevant business opportunities based on publicly available information.
Analytics: To monitor and analyze website usage and improve our services.
5. Legal Basis for Processing
We process personal data based on the following legal grounds:
Legitimate Interests: To perform professional outreach for potential business opportunities.
Performance of a Contract: When necessary to deliver our services.
Consent: For marketing or non-essential data processing activities.
Legal Compliance: To fulfill obligations under Swiss or applicable international laws.
6. Your Rights
You have the following rights under applicable data protection laws:
Access: Request access to the personal data we hold about you.
Correction: Request correction of inaccurate or incomplete data.
Deletion: Request deletion of your personal data, subject to legal obligations.
Objection: Object to processing for direct outreach, marketing, or other legitimate interests.
Withdrawal of Consent: Withdraw consent for specific processing activities.
To exercise these rights, contact us at contact@leadstreams.ai
7. Data Sharing and Security
7.1. We do not sell or rent your personal data. However, we may share data with:
– Third-Party Service Providers: For tools and platforms required to deliver our services (e.g., CRM, analytics, or email marketing platforms).
– Legal Authorities: When required by law or to protect our legal rights.
7.2 Data Security
We implement technical and organizational measures to protect your personal data from unauthorized access, loss, or misuse, including:Secure servers and encryption for sensitive data.Regular monitoring and updates to our security protocols.
8. Cookies and Tracking
We use cookies and similar technologies to enhance your browsing experience and collect analytics data. You can control or disable cookies via your browser settings.
9. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website, and significant changes will be communicated directly where appropriate.
10. Contact Information
If you have questions about this Privacy Policy or wish to exercise your rights, contact us at:
Company Name: leadstreams
Email: contact@leadstreams.ai
Address: Nordstrasse 9, 8006 Zurich, Switzerlabd
Phone: +41 78 727 77 72